FAQs
FREQUENTLY ASKED QUESTIONS FOR BLUE CRUST PRODUCTIONS:
Q: WHAT TYPE OF PHOTOGRAPHY DOES BLUE CRUST PRODUCTIONS SPECIALIZE IN?
A: Blue Crust Productions specializes in fine art photography, predominantly captured using the DJI Mavic Pro drone or the latest DJI Mavic 3 drone. Our mobile approach allows us to capture unique perspectives and breathtaking landscapes.
Q: HOW CAN I PLACE AN ORDER FOR A FINE ART PRINT?
A: Placing an order with Blue Crust Productions is easy! Simply browse our collection, select your preferred fine art print, and follow the secure checkout process. For any assistance, feel free to contact our customer support.
Q: WHAT IS THE SHIPPING POLICY FOR DOMESTIC ORDERS?
A: We offer complimentary shipping for all fine art print orders within Australia. Please allow 7 business days for processing, and once shipped, you'll receive tracking information for real-time updates on your delivery.
Q: DO YOU OFFER INTERNATIONAL SHIPPING?
A: While we currently do not provide streamlined international shipping, customers interested in international orders can contact us to arrange a custom order. We're here to assist you with a personalized shipping solution.
Q: CAN I RETURN OR EXCHANGE A FINE ART PRINT?
A: Yes, we offer a 30-day return policy for orders within Australia. If you're unsatisfied or encounter any issues with your order, please contact us for return or exchange assistance. The artwork should be in its original condition with all packaging intact.
Q: WHAT IS THE INSPIRATION BEHIND BLUE CRUST PRODUCTIONS?
A: Blue Crust Productions draws inspiration from the captivating beauty of nature. Our goal is to share unique perspectives and moments through fine art photography, showcasing the stunning landscapes captured by our DJI Mavic Pro and Mavic 3 drones.
Q: ARE THE PRINTS LIMITED EDITION?
A: Some of our prints may be released as limited editions, and this information will be specified in the product details. Limited edition prints are numbered and come with a certificate of authenticity.
Q: HOW CAN I CONTACT BLUE CRUST PRODUCTIONS FOR FURTHER ASSISTANCE?
A: For any inquiries, assistance, or custom orders, you can reach our customer support team at craig@bluecrust.com.au or +61 4399 22145. We're dedicated to ensuring your experience with Blue Crust Productions exceeds expectations.